How do I check which emails were sent to a customer?

Accounting & Reports  |  Updated 19 July 2026

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"I never got the invoice" - every business hears it. WolfAdmin keeps a record of every email it sends, so you can check in seconds.

Step 1: Open Sent Emails

Go to Reports > Sent Emails.

Step 2: Search

Use the search section to find the email - by customer, date range or content. Each entry shows when it was sent and to which address.

Step 3: If it really did not arrive

  • Ask the customer to check their junk/spam folder
  • Confirm the email address on the customer's details page is current - customers can have multiple email recipients (eg. owner + bookkeeper), so add a second address if needed
  • Resend the document from the customer's statement with one click
Sending from your own domain (SMTP settings under Admin > Company Settings) can also improve deliverability - see company settings.

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